Terms of Service
General terms and conditions for the samis-onlineshop.de
Through Samis GmbH in the B2C area
1. Scope:
The general terms and conditions (GTC) of this online shop apply to all orders that you make as a customer
Samis GmbH, Riedhirsch 41, 88178 Heimenkirch, Germany
Management: Irene Konrad
Local court Kempten - HRB 10085
Sales tax identification number: DE 263735262
Tel .: +49 (0) 1512/7020231
Email: shop@samisgmbh.de Internet: www.samis-onlineshop.de
A consumer is any natural person who concludes a legal transaction for a purpose that is predominantly neither commercial nor self-employed.
1.1 Contractual partner:
A purchase contract is concluded with Samis GmbH.
Management: Irene Konrad
Address:
Riedhirsch 41, 88178 Heimenkirch, Germany
Commercial register: Local court Kempten - HRB 10085
1.2 Conclusion of the contract:
The presentation of the products in the online shop does not represent a legally binding offer, but only an invitation to order.
If you like a product, you can add it to the shopping cart with a click of the mouse, which can be viewed at any time, where you can select the number of products and remove products. If you want to buy the selected products in the shopping cart, click the "Checkout" button. There you can view everything again after entering your personal data and your preferred payment method so that the order corresponds to your wishes.
By clicking the “Buy now” button, you are placing a binding order for the goods listed on the order page.
Your purchase contract is concluded when we send you an order confirmation of your order by email immediately after receiving your order.
The text of the contract will be saved for you on our internal systems. We can make these available to you electronically at your express request. The generally applicable contractual language here is German. We reserve the right that the goods remain our property until they have been paid for in full.
2. Right of withdrawal:
They have to this contract within fourteen days without giving any reasons, withdraw .
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In the case of partial deliveries, the cancellation period applies from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must inform us (company Samis GmbH, Riedhirsch 41, 88178 Heimenkirch, Germany,
Email: shop@samisgmbh.de) by means of a clear declaration (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the sample cancellation form attached below and send it to the email mentioned there or send another clear statement by post to the address described above.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
2.1 Consequences of the revocation:
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the inexpensive standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you selected in the original transaction, unless something else was expressly agreed with you; In no case will you be charged a fee for this repayment.
In no case of revocation, the seller will pick up the goods. You have to send the goods immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract to the following address: Firma Samis GmbH, Riedhirsch 41, 88178 Heimenkirch, Germany. The seller can refuse the repayment until he has received the goods back or until you have provided evidence that you have sent the goods back, whichever occurs earlier.
You bear the direct costs of returning the goods. The costs are estimated at a maximum of € 8.00 (as of April 2020)
You only have to pay for any loss in value of the goods if this loss in value is due to your handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
3. Delivery information:
The prices stated on the product pages include the statutory value added tax and other price components.
In addition to the prices stated on the website, we charge a flat-rate shipping fee of € 3.95 for delivery. This means that the costs incurred for delivery are only covered to a limited extent. Samis GmbH takes care of the rest for its customers.
The shipping costs are clearly communicated to you on the product pages, in the shopping cart system and on the order page.
We use the parcel delivery company DHL to ship the goods. The delivery time is 1 - 3 working days after receipt of payment or debiting of your account. We point out any deviating delivery times on the respective product page. Unless otherwise agreed, delivery will be made by DHL to the delivery address you specified from the warehouse in an insured package.
4. Payment information:
Payment can be made either in advance or on account. If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment. With the PayPal payment method, you can use their free direct debit or pay with your PayPal credit. The goods will then be sent immediately. You can pay with us with the credit cards MasterCard, Visa and American Express. After your legitimation as the legal cardholder, the payment transaction will be carried out automatically and your card will be charged. Since 2021/3 you can also pay for goods in our shop via ApplePay. Another payment option is Giropay. You can easily pay with your debit card. In Germany and Austria you can also pay by invoice. Please note that purchase on account is only possible up to an order value of € 150.00. In this case we ask you to transfer the invoice amount to us within 10 days. You will find all the information you need about the transfer in your order confirmation or the invoice enclosed with the delivery.
You can find more information and details about the payment methods in the " FAQ " section in our shop.
5. Dispute resolution:
The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. More information is available at the following link: http: // ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.
6. Applicable law:
German law applies to the exclusion of the UN purchase law. In the case of consumers, this choice of law only applies if the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn as a result.
7. Ownership of content and image files:
All content that is displayed in the web shop is the intellectual property of Samis GmbH. This also includes all image files displayed in the web shop, with the exception of marked third-party image files. Contents or images that are the property of Samis GmbH require a written request and subsequent written approval from the web shop operator before publication by a third party.
8. Gift card:
The following extended terms of use apply to the purchase of goods through the use of gift cards from Samis GmbH. The gift cards are available in different price variants with a value of € 25, € 50, € 80 and € 100.
The gift card can only be redeemed once per order. It is possible to use multiple gift cards for one order. After using the gift card, it expires and loses its validity. In the event of a return, the value of the gift card will be credited back to you. There is no payment here. Gift cards can be redeemed at any time before completing your order on the shopping cart page. Subsequent billing is not possible. Various other costs can arise from, for example, shipping.
9. Data protection:
We respect and protect your personal data. Your data will only be used by us within the framework of the statutory provisions. For further information we refer to our homepage under the link " Data protection ".